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Terms & Conditions

All our quotations, transactions and deliveries are subject to our terms and conditions. Click here to download the latest version of our full terms and conditions. Would you prefer us to send them to you? Then please contact us.

Additional terms of sale:
Pricing:
  1. Our prices are in Euros and exclude VAT, unless otherwise specified
  2. Interim (price) changes, printing and/or typing errors reserved.

Returns Policy:
  1. Reclamations regarding incorrect and / or damaged delivered goods have to be made within 8 working days after receipt.
  2. Goods ordered especially for you cannot be returned.
  3. Incorrectly ordered products must be returned within 30 days after delivery.
  4. Returns are only accepted after written approval by Dekker Technical Products B.V.
  5. Possible handling costs for the return will be 15%.
  6. Returned goods have to be unused, undamaged and in the original packaging.

Shipping costs:
For Standard shipments with a length of up to 1.75 meters and max. 30kg. we charge the following fixed rates:

Delivery address Shipping & Handling costs Free Shipment from
Within the NetherlandsNett € 15,-Nett € 500,-
Within BelgiumNett € 22,-Nett € 750,-
Within EU-1 zone
(DE / L / DK / FR / IT / AT / S )		Nett € 30,-Nett € 1500,-
Within EU-2 zone
(All other EU countries)		Nett € 40,-No free shipping
Outside the EUChoice of:
  • Nett € 40,-: Delivery FCA - B (Incoterms 2020).
    (We ship your order to a freight forwarder designated by you in the Netherlands)
  • Price On Request: Delivery DAP (Incoterms 2020).
    (We ship your order to an agreed delivery address)
Extra Info:
  • Shipments with destination outside the EU may be subject to additional charges such as VAT, import duties and clearance fees in the destination country. These costs may vary per country and are always for the buyer's account!
  • We do not export to the USA and Canada.

* We do not sent Cash On Delivery (COD) shipments.
* Special shipments (e.g. express deliveries / lengths > 1.50mtr. etc.), price on request.

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